OUR PROCESS

At NC Aquascapes, we aim to make your journey toward a beautiful water feature seamless and enjoyable. Designing a space for relaxation should be, well, relaxing!

Vibrant ecosystem garden with a big monarch butterfly in the center.
  1. Fill Out Our Contact Form


After looking through our website and submitting a contact form, we’ll call you to discuss your style, budget, and expectations for your project. If you think we’re a good match, we’ll schedule an on-site consultation.

Child stares in amazement at an ecosystem pond and flowering aquatic plants.

2. Consultation

Whether it’s a new service visit or a new installation, we need a chance to get to know you and your water feature. During your on-site consultation, we will discuss your vision and share inspiration or assess your existing water feature and build a plan.

Design Consult: $300

During our visit, we’ll discuss the type of water feature you envision and any specific design elements you’d like to incorporate. Choose from one of our bundles or a custom water feature. You’ll receive our proposal outlining the project price, scope of work, our contract, and a hand-drawn rendering of your project and chosen materials. This gives you a clear vision of your transformed space. If you’re ready to move forward, we’ll collect a 50% down payment and book your installation date.

We’ll mark the proposed area and contact 811. 811 must mark utilities before the install date.

Service Consult: $200

Having trouble with an existing water feature? We’re here to help! This fee includes the first hour of labor, during which we’ll perform diagnostic, cleaning, or repair work (excluding the cost of any materials). Should additional time be needed, it’s billed at $100/hour.

Flowering dogwood tree native to North Carolina
Cardinal resting in garden

3. Construction


When your scheduled installation date arrives our team will get to work, bringing your vision to life with precision and care.

An american goldfinch looking curiously at a bubbling fountain while bathing.

4. Final Walkthrough


After the installation is complete, we’ll do a final walkthrough with you to ensure everything meets your expectations and that you’re thrilled with your new water feature. We’ll provide you a closing packet with information about your system and collect the remaining 50%.

A  happy family enjoying their ecosystem pond and spending time together.

5. Enjoy Your Water Feature


Sit back, relax, and enjoy the beauty of your new outdoor space.

An entryway fountain. 3 basalt column configuration with pink flowers infront.

6. Follow-Up


We’ll check in with you a few weeks after the project is finished to make sure everything is working perfectly and that you’re completely satisfied.

Aquascape, Hands of the artist. Two hardworking hands gifting you a scenic waterfall.

7. 1-Year Craftsmanship Guarantee


All of our projects come with a 1-year craftsmanship guarantee, ensuring that your water feature remains a beautiful, functional part of your landscape.